Warranty Coverage

OK, sorry for the ignorant question, but, with regards to Hyundai's nice
warranty (which I assume is valid for many, if not all new car warranties),
I assume that within the warranty period for a car, the cost to replace the
part is free. You don't pay parts or laber charges. (Obviously, I have
never purchased a new car from a dealer before, and I may be soon...)

So, if any part covered under warranty needs to be replaced, and it is by a
Hyundai service center, I don't need to pay a dime for anything, correct?

Thanks in advance.

 

Read the warranty carefully - Hyundai, despite its claims of having
"America's Best Warranty," only replaces defective or improperly installed
parts. In other words, if something just wears out due to "normal wear and
tear," it will not be replaced. So don't be fooled.

But if the part is defective, the labor should be included.

 

Pretty much it. Wear parts, like brake pads, lights, wiper blades are only
for a short time as they do wear out from use. Major engine and drive train
parts are usually covered for a long time. Just be sure to read what is and
is not covered to avoid surprises and you'll be happy.

OTOH, I just hit 34000 miles on my Sonata and I've yet to go back to the
dealer for anything. The car has been perfect and I've done the required
maintenance.

 

Ed, I can vouche for that, I just got rid of my 2005 ( purchased in 2004)
XG350L , 4 years old and had 33,000 miles on it NEVER had it back to the
dealer once in 4 years, I can honestly say it is the BEST car I have ever
owned but because of back problems that hindered my getting in and out of it
I traded it in ( sniff sniff I miss it already ) I think I did just as well,
I traded for a new 2008 Veracruz and allthough Ive only had it 2 days and
have driven the hell out of it already ( 167 miles in 2 days ) I have fallen
in love with it 167 miles and 1/4 tank of gas not too bad.Has a gas mileage
indacator that says Im geting 19.7 MPGS but we'll see. Widow sticker says
18/25

 

Michael,

Again, for the sake of clarity, I have to repeat my earlier post - READ THE
WARRANTY!!! I found out the hard way the Hyundai is very selective in what
they cover. A factory rep told me directly that if it is not a defect, they
will not cover it under the warranty. If you read the warranty like you are
a lawyer it is quite clear .

 

Ed, I can vouche for that, I just got rid of my 2005 ( purchased in 2004)
XG350L , 4 years old and had 33,000 miles on it NEVER had it back to the
dealer once in 4 years, I can honestly say it is the BEST car I have ever
owned but because of back problems that hindered my getting in and out of it
I traded it in ( sniff sniff I miss it already ) I think I did just as well,
I traded for a new 2008 Veracruz and allthough Ive only had it 2 days and
have driven the hell out of it already ( 167 miles in 2 days ) I have fallen
in love with it 167 miles and 1/4 tank of gas not too bad.Has a gas mileage
indacator that says Im geting 19.7 MPGS but we'll see. Widow sticker says
18/25

 

No fooling going on about that -- it is the same with all warranties.

As you rightly pointed out, warranties are against defects in
manufacture (not sure about the installation bit, unless specifically
referring to Hyundai trained technicians). It can never be against
wear and tear -- that would be a maintenance service.

Several people I have spoken to over the years have somehow come to
the conclusion that (a) cars don't need proper maintenance, and (b)
when they break they expect it all should be covered under warranty.

Correct.

Regards,
Wayne Moses,
2008 Hyundai Santa Fe Limited

 

You have the right idea Michael. As the others have said, read a warrant
pamphlet before you buy (every car comes with one). That way you'l
understand the coverages and terms better.

I rarely see Hyundai deny warranty coverage on anything that's
legitimate warranty claim. "Normal wear and tear" isn't a typical excus
either, unless we're talking about wear items like brake pads, o
something is perhaps showing a little wear normal with age and use (suc
as smoothing of the texture on the steering wheel) but is otherwis
functioning normally. The Hyundai warranty, considering what it cover
and the length of the warranty, is about the best in the business. I kno
of one (Subaru) that's more comprehensive on the bumper-to-bumper, but i
doesn't last as long