potential problem with warrenty/dealership

Discussion in 'General Motoring' started by illusion123a, Nov 15, 2005.

  1. illusion123a

    illusion123a Guest

    I took my car into a local Hyundai dealership for my 60k service (car at
    55k) as well as an issue with my check engine light being on. I just
    briefly spoke to the service person, as it looks like I need front breaks
    (just got them 1 year 3 months ago, but I will admit that I am hard on
    breaks) also they think that the check engine light may be on as the
    result of a gas line leak, they attempted to tell me that this may have
    been caused by an accident (they saw the body work) and if so it would not
    be covered by the warrenty..BUT my accident was in April 2004, so if the
    leak was caused by my accident, you would think that 1. It would have
    occurred soon after the accident and 2. Would be covered by the insurance.
    I totally trust my body shop guy, and he is a friend of my dad's from high
    school, so if there was a problem he would have caught it. So what I guess
    I am asking is, who do I call if for some reason the shop refuses to cover
    it? I want to be prepared incase they try to jerk me around..This is also
    the same shop that told me that an aftermarket radio caused my warranty to
    be voided when the lights on my consol did not work..i took it to another
    shop and they fixed it under warranty...Thanks
     
    illusion123a, Nov 15, 2005
    #1
  2. illusion123a

    hyundaitech Guest

    First, you need to realize that there is a possibility that there is
    damage
    from the accident that no one saw because it was hidden and everything
    visible looked okay. It's possible (although not likely) that something
    was moved a little out of position and over time, rubbing has caused a
    leak.

    If this appears to be the case, contact your insurance company (or the
    company that paid for the repairs to your vehicle).

    If the shop makes the claim that the problem is actually caused by the
    accident, they should be able to show you the evidence they have that
    this
    is the case.

    If the shop refuses to make a warranty repair on anything you think
    should
    be covered by your warranty, call Hyundai customer assistance. The
    number
    will be in your owner's materials.
     
    hyundaitech, Nov 16, 2005
    #2
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