car sales in Adelaide

Test-Drive Your Car Salesman- Stillwell North Adelaide



I felt afraid that I would be cheated, ripped off, pressured, hoodwinked,
swindled, jacked around, suckered or fleeced. But car sales, like any other
business, are about maximizing profits. Once they (Stillwell North Adelaide)
got my deposit and instantly I was at their mercy. They dictated and changes
times of delivery of the car amongst many other things. They never told me
during that time that the car was coming from interstate. Only days after
taking my money they then told me that the car is coming from interstate. I
was told it will take a week or no later than two. Lie 1

They rang me twice to say the car is still on the way. I at that time I was
unhappy and told the sales man I was upset about this. After those phones I
was the one left to ring back to check delivery of the car. 7 calls in total
only to be told that the car will be here finally on Monday after over two
weeks. The salesman said on Tuesday that will rush the car (yes RUSH the
car) into getting ready. That includes the entire car pack, paint
protection, tinting, leather interior and the rest. Yes all in a less than a
day. I was the one who shocked over this and said you have to be joking
there is no way it can be done in one day for Wednesday delivery. I said
give it to me on Thursday or no later than Friday. I did say to the sales
man if the car is NOT ready then we will not go ahead with purchasing of the
car. At this point I also made a point to say RING me and tell me when you
want the money to transfered so it can be cleared. This NEVER happen.

I had to ring over 4 times to finally speak to the GM of the car yard. Hey!
Should they not be the ones running after my money? Anyway finally the money
was transferred on Wednesday and no money showed in their NAB bank account
till Friday still. Funny part it left my account and I was already paying
interest. Wonder how the NAB makes money?



After many phone calls to and from Stillwell North Adelaide (GM) rang me on
Friday and told me that the money was not in the account despite all the
evidence that I supplied it has been transferred. Then he says the car is
ready without the additional items. So what PART of the English language did
they not understand that if the car is not ready by Friday then the deal is
off? He (typical sales man) dud! what me stupid attitude said he never knew
of this part of the agreement. That I should have told him two days ago that
was the agreement between me and them. He would have then tried to have the
car ready by Friday with the extras. Does require an IQ test? What is the
matter with him does he think buyers are stupid. if he got his car on
Thursday /Friday how would he have the car ready with all the extras in the
first place. Lie 2. He also accused me of been difficult person and getting
out of a so call contract. Of course he did his best to put the blame on me.
Well done (Stillwell North Adelaide) trained well but wrong again as the GM
he slipped by saying they just got the car a few hours ago. Oh my god why am
I not shocked with this people anymore. YES they LIE again from receiving
the car on Monday then to Tuesday and then to Friday.



So there you are. I have lost days/weeks of interest on my money and have
nothing to show for. Oh! also you must be wondering why don't I ask my
lawyer to knock this criminals on the head, well I am stupid as I never got
or chased for a receipt on my deposit and never signed any paper work or so
call contract. Stillwell North Adelaide people are good in doing this by the
looks of it. Experience shows here. Now who is the dump one here? Hey. no
prizes here but once again I win and lose in this game of purchasing a car
from Stillwell North Adelaide. Looks like a great dealership well run with
stupid customers like me waiting to get cheated.

No guilt from their part Stillwell North Adelaide let their customer bleed
and then step on them rubbing their nose down into the ground.

Oh if you are thinking of writing to Hyundai directly from their web site.
DON'T. They do not reply to any emails. I wrote to them twice without an
answer on some advice I was seeking over this issue and other issues in the
past. Well done now I know where the Stillwell North Adelaide gets their
training from.



Buyers I suggest you do not deal with Stillwell North Adelaide check the
list below first.



1.. NEVER give them ANY deposit and if you do, ask Stillwell North
Adelaide for all receipts and have something written down in black white.
2.. Either get in writing or walk away.
3.. Don't bother writing to Hyundai as they NEVER reply from their web
site.
4.. Do not bother to ring Hyundai directly on STD because they do not have
a toll free number in Australia. Yup you will end up paying STD rates and
kept on hold for ten minutes.
5.. When servicing your car be very care full. Get everything in writing
before you hand your keys over. Ask what they will be doing first as you
will be very surprise that their first service is merely that, free and
doing very little by making you wait for the whole day.
6.. On your other service times, mark and take note of areas in your car
as they will claim to have do work on it. And charge you for it of course.
Yes once again you will be very surprise again.




Overall the Hyundai car is good and let me not bag it. But not all
dealership sales people are all that flash example - Stillwell North
Adelaide. Be very careful DO NOT purchase any cars from Adelaide: Stillwell
North Adelaide 26 Main North Road, Adelaide if possible.

Please write to my email and I will tell you more. Word or mouth ... use it
or be a victim.



Hey I am going to keep a tally on how many people I am going to stop from
buying a vehicle from Stillwell North Adelaide. Email me and tell me your
bad experiences with Stillwell North Adelaide.



Here is mine

I have stopped two people from purchasing a vehicle from Stillwell North
Adelaide

1 x Elantra

1 x Tiburon

More to follow.



Posted on 29 websites and forums within Australia and will keep posting for
a while.

Author of this email has all the prove on hand.

 

Have you tried the Not Good Enough advocacy website?

http://www.notgoodenough.org/

They would like to make this stuff more widely known I think.

Geoff

 

Thanks thats a great web site. I surely will refer to it more offten. Thnak
you once again.

 

Thank you everyone,
Gosh I am surprise that many out there care about a total stranger. You
understand why my heart bleeds over the issues and I am surely touched. Keep
the
replies coming.
I now have 3 people officially who are looking else where for their cars and
not from Stillwell Hyundai Adelaide. I like to thank them for supporting me
and helping to make my point that customers do have rights you know.